Calltracks Key Features

Calltracks has a multitude of useful functionalities to help optimise marketing output and streamline sales processes

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Call Tracking

Identify the marketing sources, keywords, and web pages that drive phone calls to gain a comprehensive view of your customers’ entire online journey, from initial interaction to offline conversion. This insight provides true clarity on your ROI, enabling you to make informed decisions with your marketing budget.

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Sales Linking

Link transaction data to your calls and not only gain clarity over what marketing is prompting your phone calls, but how many calls are resulting in sales. Allowing you to see exactly how much revenue your marketing is bringing in.

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Seamless Integration

Integrate your call data with any platform in your tech stack, giving you the ease and comfort of not having to learn the Calltracks platform straight away to access your data. View your data, where you want, when you want.

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Voice Analytics

Record and transcribe your calls to gain sentiment, improve customer experience and identify any issues. Use this data to enhance your other business tools such as your CRM system.

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Call Reporting

View a complete breakdown of your call traffic on a daily, weekly and monthly basis, detailing the marketing source of each call, the duration, product page and the call recording behind it. Giving you the power to analyse the performance of your marketing and lead conversions.

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International Tracking

We track over 70 countries worldwide. Track international campaigns and web pages, great for multi-national businesses with a broad range of international customers, or even if you’re a business situated overseas looking to track, we can help.
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