See what is happening
Bring calls, forms and messages into view while the customer journey is still live.
About Barbuck
Technology should give people a chance to make it right.
That is why Barbuck exists. We make the customer moments that matter visible while there is still something a person can do about them.
We see the human story in the data.
Barbuck builds communication and business intelligence technology for businesses that answer the phone.
Our work began in call measurement. Eighteen years later, the problem is bigger than a missed call. It is the customer who gave up in a queue, the promise nobody kept, the enquiry sent to the wrong person and the sale that vanished before anyone knew it was there.
Give it an owner
Make the right moment clear to the right person, with the context to act.
Make a difference
Use technology to help people recover a sale, keep a promise or solve a problem before a customer has to chase.
Our purpose
Make a difference where the customer needs it most.
We do not build technology for a dashboard. We build it so the people behind a business have the information and time to do better by the person on the other end.
Every customer conversation deserves a better ending than silence.
See what Barbuck could reveal in your business.
Tell us what you are trying to fix. We will start with the conversations you already fought to receive.
Talk to Barbuck →