Call data, where it belongs.
Push Calltracks call data and category through Get Auto 360 into Salesforce, alongside the customer and opportunity record.
Calltracks / Salesforce via Get Auto 360
Salesforce sees the opportunity. Calltracks shows the call behind it.
Calltracks connects natively with Get Auto 360. Get Auto 360 carries call data, category, transcript and the context behind the enquiry into Salesforce.
Talk to Barbuck →One connected record
The opportunity tells you there was interest. The call explains how it began.
A Salesforce opportunity on its own cannot show the full story. Calltracks supplies the evidence behind it: what made the phone ring, which vehicle a customer called about, what the conversation was about and whether it began with a first-time sales call.
Get Auto 360 brings the customer, opportunity and call together in Salesforce. Your people get the context they need before the moment goes stale.
The source of truth travels with the opportunity. The record carries the call that created it, not just a note that one happened.
What the native integration carries
More than a click. More than a call count.
Get Auto 360 carries the information into Salesforce that helps a team understand the enquiry and take the right next action.
The conversation behind the record.
Bring the transcript and call context into Salesforce, so the person following up is not working from a blank opportunity.
A call log for every vehicle.
Use website data-layer information to see who called about a specific car, creating a useful call history against the vehicle.
Source and location context.
Carry source, data-layer and location information into the record, so you can see what made the phone ring and where the opportunity started.
The whole picture
Follow one customer journey through the systems that matter.
When a Salesforce opportunity is linked to a first-time sales call, your team can see the connection instead of trying to reconstruct it later.
CALLTRACKSThe call, category and transcriptPlus source, data layer and location information.
SALESFORCE CUSTOMERThe person behind the enquiryThe context follows the customer, not a separate report.
SALESFORCE OPPORTUNITYThe sales moment in progressSee whether it began with a first-time sales call.
VEHICLE CALL LOGWho called about a specific carWebsite data makes the vehicle connection visible.
Calltracks, Get Auto 360 and Salesforce
Give your sales team the conversation, not just the opportunity.
The call is where the customer told you what they needed. Keep it connected to the Salesforce record that needs to act on it.