# AI Agents AI Agents is Barbuck's AI voice agent product. Alex Bell is the named agent inside it. ## Every customer gets through Every customer gets through, even when your team cannot pick up. Alex Bell answers calls, handles the routine, takes bookings and routes callers, so no call rings out and no lead dies in a voicemail box. Calls ring out. Reception is swamped. A customer rings once, gets voicemail, and buys elsewhere. Alex Bell takes the load off the phone, so your people can give their attention to the conversations that need them. ## What AI Agents does - **Answers every call:** No customer is left in a voicemail box. - **Handles routine questions:** Your people can focus on the conversations that need them. - **Takes bookings and routes callers:** The conversation gets to the right place. Every call the agent answers becomes part of the connected picture: source through Calltracks, the experience through Customer Experience, and the operational signal through Business Intelligence. Contact Barbuck: [+44 330 012 4507](tel:+443300124507). [Book a conversation](https://barbuck.com/contact-us/).